If you purchase goods from our online store, the information required for your purchase will be processed by G Commerce Europe S.p.a and/or its third party payment processors appointed from time to time. G Commerce Europe S.p.a is an affiliate of Balenciaga which is part of the PPR Luxury Group. Please read the following to understand how G Commerce Europe S.p.a will process your data.
We do not authorise any of these third party service providers to make any other use of your information. We do not otherwise disclose your information to any other third party, unless we are required to do so by law or in connection with a legal claim or proceeding.
Balenciaga uses appropriate security measures to protect the information you give us. However, while we take all reasonable steps to protect your personal information, you accept that no Internet data transmission can be guaranteed to be secure from access by unintended recipients and will not hold us responsible for any breach of security unless this is due to our negligence.
The access to the Site can be interrupted on Balenciaga’s decision whenever necessary for maintenance, security or other technical constraint.
You are entitled to request access to and correction of all personal data you provide us, or to remove your name from the Balenciaga’s marketing list at any time by contacting us at the mailing address listed below.
15 rue Cassette
Or via e-mail at firstname.lastname@example.org.
However, your visit to our website will be significantly enhanced if cookies are not disabled. If you do not disable your cookies, you accept our collection and storage of any of your personal information such cookies contain.
15 rue Cassette
Without prejudice of the above mentioned principles regarding the navigation and registration data, we wish to inform you about the following:
The personal data collected by Balenciaga has been directly provided by you in order to proceed with online purchases on this Site. If the personal data may change, please write to the below mentioned address and communicate the modifications in order to enable us to keep your personal data updated.
The personal data you provide may be processed by Balenciaga for the following purposes:
- to proceed with your purchase request, with reference to the fulfilment of your online order and required accounting and fiscal activities
- management of correspondence and service communications with you
- verification that the data provided for the transaction is complete, valid, correct and clear of fraudulent markers.
Moreover, with your specific consent, your personal data, collected also in occasion of future online purchases and purchases in our stores may be used by Balenciaga to find out more about its customers (by analysing data related to your purchasing preferences for certain categories of products, the frequency of your visit or your request concerning the purchased articles), for direct mailing and direct e-mailing (sending of e-cards) activities, sending you communications about our activities and invitations in order to offer you further personalised services. Moreover, Balenciaga’s staff will provide to you a more helpful service.
Related to the above mentioned purposes, your data will be collected through electronic modalities, on secured systems and will be processed in both paper and electronic formats, duly protected.
Furthermore, if you consent to the insertion of your personal data in the Balenciaga Customer database, this data may be used for statistical and market analysis, and may be processed in an aggregate form or in an identifiable way.
OBLIGATORY OR VOLUNTARY NATURE OF PROVIDING THE REQUESTED DATA
To complete an online order, a set of personal information is required. Failure or refusal to provide accurate information when requested will result in the cancelling of any pending order or the inability of the online application, and therefore the Balenciaga organisation, to process your request. Information that is not required will be duly noted on the screen. You may choose not to provide us with any information noted to be optional and still continue to successfully use and purchase from the balenciaga .com online shopping application.
Your personal data will be processed by Data Processors and a dedicated person in charge of the processing of G Commerce Europe S.p.a. which are in charge of the management of the transaction.
With reference to the personal data that we may process, we wish to inform you that you are owner of the rights that are indicated at article 7 of D.Lgs.196/2003.
In particular, you have the right to obtain from G Commerce Europe S.p.a the confirmation as to whether or not personal data concerning you exists in the company database; you have the right to obtain the communication of the data in intelligible form, to be informed of the source of the personal data and the logic applied to the processing; you have the right to obtain erasure, anonymization or blocking of data that has been processed unlawfully as well as updating, rectification or, where interested therein, integration of the data; you have the right to object, in whole or in part, on legitimate grounds, to the processing of personal data concerning you. Furthermore, you have the right to request the deletion of your data from the mailing list by selecting this unsubscribe link at bottom of emails or by writing to the Customer Relations Department as indicated below.
With reference to the above mentioned processing, should you wish to exercise this rights or should you wish to receive un updated list of the data communication recipients you can contact the Customer Relations Department [balenciaga.com], Via Don Lorenzo Perosi n°6, 50018 Scandicci (FI), also via e-mail at email@example.com.
Furthermore, if you consent to the sending of promotional materials, you can object to such processing at any time, free of charge, requesting the deletion of your data from the mailing list by selecting the link unsubscribe that you will find in any communication or by writing to the Customer Relations Department as indicated in above.
The Data Controller is G Commerce Europe S.p.A. with registered offices in Scandicci (FI) Via Don Lorenzo Perosi n.6, identification number (“codice fiscale”) 00338740343 a company of the PPR Luxury Group, subject to the management and coordination of Gucci Group NV, a Dutch company with registered offices in Amsterdam.
The Data Processor of G Commerce Europe S.p.a is the Gucci EMEA President, domiciled at the office of the company.